{"id":53265,"date":"2021-12-13T08:57:59","date_gmt":"2021-12-13T08:57:59","guid":{"rendered":"https:\/\/proeverijagenda.nl\/2026\/?page_id=53265"},"modified":"2026-08-17T17:51:31","modified_gmt":"2026-08-17T15:51:31","slug":"faq-help-center","status":"publish","type":"page","link":"https:\/\/proeverijagenda.nl\/2026\/en\/faq-help-center\/","title":{"rendered":"FAQ Help Center"},"content":{"rendered":"<style>.kb-row-layout-id53265_9dd543-f9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_9dd543-f9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_9dd543-f9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id53265_9dd543-f9{background-color:var(--global-palette1, #3182CE);}.kb-row-layout-id53265_9dd543-f9 > .kt-row-layout-overlay{opacity:0.44;background-image:url('https:\/\/proeverijagenda.nl\/2026\/wp-content\/uploads\/2021\/12\/pexels-aleksandar-pasaric-13213712.jpg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;mix-blend-mode:multiply;}@media all and (max-width: 1024px){.kb-row-layout-id53265_9dd543-f9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_9dd543-f9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_9dd543-f9 alignnone has-theme-palette1-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column53265_477ff1-48 > .kt-inside-inner-col,.kadence-column53265_477ff1-48 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_477ff1-48 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_477ff1-48 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_477ff1-48 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_477ff1-48 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_477ff1-48{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_477ff1-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_477ff1-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_477ff1-48 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f, .wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f[data-kb-block=\"kb-adv-heading53265_475af6-3f\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f[data-kb-block=\"kb-adv-heading53265_475af6-3f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_475af6-3f[data-kb-block=\"kb-adv-heading53265_475af6-3f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading53265_475af6-3f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading53265_475af6-3f\">FAQ<\/h6>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf, .wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf[data-kb-block=\"kb-adv-heading53265_4ad0df-bf\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf[data-kb-block=\"kb-adv-heading53265_4ad0df-bf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_4ad0df-bf[data-kb-block=\"kb-adv-heading53265_4ad0df-bf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading53265_4ad0df-bf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading53265_4ad0df-bf\">FAQ Help Center<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2, .wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2[data-kb-block=\"kb-adv-heading53265_fca5bc-f2\"]{text-align:center;font-style:normal;color:var(--global-palette4, #2D3748);}.wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2[data-kb-block=\"kb-adv-heading53265_fca5bc-f2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_fca5bc-f2[data-kb-block=\"kb-adv-heading53265_fca5bc-f2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading53265_fca5bc-f2 wp-block-kadence-advancedheading has-theme-palette-4-color has-text-color\" data-kb-block=\"kb-adv-heading53265_fca5bc-f2\">We have listed the most common questions here for you, as well as our General Terms and Conditions..<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id53265_4f3f29-86 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_4f3f29-86 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_4f3f29-86 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;padding-top:80px;padding-bottom:25px;grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id53265_4f3f29-86 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_4f3f29-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_4f3f29-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_4f3f29-86 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column53265_dedd83-17 > .kt-inside-inner-col,.kadence-column53265_dedd83-17 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_dedd83-17 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_dedd83-17 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_dedd83-17 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_dedd83-17 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_dedd83-17{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_dedd83-17 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_dedd83-17 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_dedd83-17 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6, .wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6[data-kb-block=\"kb-adv-heading53265_546586-d6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6[data-kb-block=\"kb-adv-heading53265_546586-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_546586-d6[data-kb-block=\"kb-adv-heading53265_546586-d6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading53265_546586-d6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading53265_546586-d6\">Your Questions Answered<\/h2>\n\n\n<style>.kb-row-layout-id53265_433aeb-af > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_433aeb-af > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_433aeb-af > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-bottom:25px;grid-template-columns:minmax(0, calc(70% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(30% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id53265_433aeb-af > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_433aeb-af > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id53265_433aeb-af > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_433aeb-af alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column53265_0f31fb-11 > .kt-inside-inner-col,.kadence-column53265_0f31fb-11 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_0f31fb-11 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_0f31fb-11 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_0f31fb-11 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_0f31fb-11 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_0f31fb-11{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_0f31fb-11 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_0f31fb-11 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_0f31fb-11 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6, .wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6[data-kb-block=\"kb-adv-heading53265_c63ba6-c6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6[data-kb-block=\"kb-adv-heading53265_c63ba6-c6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_c63ba6-c6[data-kb-block=\"kb-adv-heading53265_c63ba6-c6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading53265_c63ba6-c6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading53265_c63ba6-c6\">We\u2019ve compiled the most FAQ about\u00a0<strong>ProeverijAgenda<\/strong>.<br>Don\u2019t see your question out FAC Help Center or want to know more?\u00a0<strong>Get in touch!<\/strong>\u00a0You can contact us via the contact form.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column53265_99e529-1d > .kt-inside-inner-col,.kadence-column53265_99e529-1d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_99e529-1d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_99e529-1d > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_99e529-1d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_99e529-1d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_99e529-1d{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_99e529-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_99e529-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_99e529-1d inner-column-2\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kt-accordion-id53265_f5c443-10 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id53265_f5c443-10 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(242,242,242,0);font-size:18px;line-height:24px;font-family:'Playfair Display';font-weight:600;color:var(--global-palette3, #1A202C);padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(242,242,242,0);}.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10 .kt-blocks-accordion-header:focus-visible{color:var(--global-palette1, #3182CE);background:rgba(238,238,238,0);border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:rgba(238,238,238,0);}.kt-accordion-id53265_f5c443-10 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette3, #1A202C);background:rgba(68,68,68,0);border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_f5c443-10:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(68,68,68,0);}@media all and (max-width: 1024px){.kt-accordion-id53265_f5c443-10 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id53265_f5c443-10 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id53265_f5c443-10 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id53265_f5c443-10 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:0px;}.kt-accordion-id53265_f5c443-10 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_f5c443-10 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_f5c443-10 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_f5c443-10 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id53265_f5c443-10 kt-accordion-has-16-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-left\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane53265_020e35-19\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Payment Options<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">We accept these payment methods:<br>Ideal<br>Visa<br>Mastercard<br>Appel pay<br>Webshop Giftcard<br>ProeverijAgenda Giftcard<br>VVV Cadeakaart<br>Gift4you<br>YourGift<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane53265_081a01-9b\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How many people is a voucher valid for?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">The voucher is&nbsp;<strong>valid for one person<\/strong>, unless otherwise stated by the provider.<br>When booking a tasting or workshop, you can&nbsp;<strong>specify the number of participants<\/strong>&nbsp;you want to book for. The&nbsp;<strong>available number of tickets<\/strong>&nbsp;will be shown.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">If you want to attend a tasting with&nbsp;<strong>more people than indicated<\/strong>, please&nbsp;<strong>contact us<\/strong>&nbsp;to discuss the available options.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane53265_261d2d-7b\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Are there extra charges when booking a voucher?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">There are no additional fees for booking a voucher<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane53265_ccffa7-ba\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Minimum number of participants not reached?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">If a tasting does not reach the minimum number of participants, we reserve the right to cancel the event. In the event of a cancellation, we will notify you&nbsp;<strong>by email at least 24 hours before the start<\/strong>. The amount you paid will then be&nbsp;<strong>refunded to your account within 3 business days<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane53265_9b07e4-b8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a><strong>How do I book a tasting or workshop?<\/strong><\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Als je een proeverij hebt gevonden, kun je deze openen en kiezen voor een voucher.<br>Vervolgens betaal je veilig via onze webwinkel.<br>Met de volgende stappen reserveer je simpel \u00e9\u00e9n of meerdere proeverijen in \u00e9\u00e9n aankoop:<br>Selecteer een proeverij of workshop<br>Open de proeverij of workshop<br>Selecteer de voucher(s) van je keuze<br>Selecteer een betaalwijze<br>Zodra de betaling is ontvangen, krijg je een bevestiging van betaling en is de factuur die je van ons ontvangt je bewijs van inschrijving.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane53265_6e8097-d1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Can I return my voucher?<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Cancellations follow the&nbsp;<strong>provider\u2019s policy<\/strong>, which may vary.<br>The&nbsp;<strong>booking conditions<\/strong>&nbsp;show if and when you can cancel, always provided&nbsp;<strong>before the tasting or workshop<\/strong>.<br>Cancellations are&nbsp;<strong>only possible via the withdrawal form<\/strong>&nbsp;(download&nbsp;<strong>here<\/strong>) and must be made within the allowed period.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Refunds for the&nbsp;<strong>tasting cost<\/strong>&nbsp;will be processed&nbsp;<strong>within 5 business days<\/strong>.<br><strong>Reservation fees are non-refundable<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane53265_8890ff-99\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Cooling-off period<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\"><strong>Tickets cannot be canceled or returned<\/strong>&nbsp;under the Distance Selling Act.<br>They are considered&nbsp;<strong>time-bound products<\/strong>, so refunds are not possible due to their time-sensitive nature.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane53265_0a5ca0-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I didn\u2019t attend the tasting?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\"><br>If you did not attend the tasting and did not cancel within the specified period, it is&nbsp;<strong>not possible to claim a refund<\/strong>&nbsp;for the participation fee.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane53265_2a0825-b2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Book a Group Experience<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Payment is&nbsp;<strong>always required for a minimum number of participants<\/strong>.<br>A group outing with fewer participants than the minimum is possible, but the&nbsp;<strong>group rate still applies<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For groups of&nbsp;<strong>10 or more people<\/strong>, please&nbsp;<strong>contact us directly<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane53265_bac5bf-ac\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I redeem my gift card?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\"><strong>Do you have a gift card you\u2019d like to redeem?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After making your selection, you can&nbsp;<strong>enter your voucher number<\/strong>&nbsp;during the payment process. The corresponding amount will then be&nbsp;<strong>deducted from the total<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift card numbers can&nbsp;<strong>only be used once<\/strong>.<\/li>\n\n\n\n<li>The value of a gift card&nbsp;<strong>cannot exceed the total amount<\/strong>.<\/li>\n\n\n\n<li>Remaining balances&nbsp;<strong>cannot be redeemed<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if you have a&nbsp;<strong>\u20ac50 gift card<\/strong>&nbsp;and want to book a&nbsp;<strong>\u20ac15 tasting<\/strong>, we recommend purchasing a&nbsp;<strong>\u20ac35 gift card<\/strong>&nbsp;as well. This way, the remaining balance is not lost and can be used for another tasting later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gift cards purchased through&nbsp;<strong>ProeverijAgenda<\/strong>&nbsp;are&nbsp;<strong>valid for two years<\/strong>. For gift cards from other providers, their own terms and conditions apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important update (effective 1 July 2020):<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">This rule applies&nbsp;<strong>only to online transactions<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For online payments with gift card credit, a&nbsp;<strong>maximum of \u20ac50<\/strong>&nbsp;can be used per transaction.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane53265_a1e393-bc\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How can I make a reservation?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">When booking a tasting,&nbsp;<strong>your reservation is made automatically<\/strong>.<br>Once your payment is confirmed, you are&nbsp;<strong>guaranteed a spot<\/strong>&nbsp;on the date you selected.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane53265_c714f2-a5\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Minimum age to participate in a tasting?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Tastings and workshops involving&nbsp;<strong>alcoholic beverages<\/strong>&nbsp;are&nbsp;<strong>only open to participants aged 18 and over<\/strong>.<br>If there is any doubt, your age may be&nbsp;<strong>checked prior to the tasting<\/strong>.<br>If you&nbsp;<strong>cannot prove that you are 18 or older<\/strong>, you will&nbsp;<strong>not be allowed to attend<\/strong>, and&nbsp;<strong>no refund<\/strong>&nbsp;will be issued.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane53265_7d0c6a-3c\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Use of images?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\"><strong>Photos and videos may be taken during tastings.<\/strong><br>By attending a tasting, you agree that the organization has the&nbsp;<strong>right to use these images and recordings for marketing purposes<\/strong>, such as promoting upcoming tastings, marketing materials, products, and more.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">If you&nbsp;<strong>do not want to appear in photos or videos<\/strong>, please&nbsp;<strong>inform the organization in advance<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane53265_33adfb-b8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>Shipping Costs<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Tickets booked through our platform are&nbsp;<strong>sent digitally for free<\/strong>.<br>For&nbsp;<strong>gift cards and physical products<\/strong>, shipping costs will be applied&nbsp;<strong>according to the rates of NL Post<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane53265_ae441c-48\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>I have a complaint<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">We understand it can be frustrating if you have a complaint about the service you experienced.<br>We kindly ask you to&nbsp;<strong>submit your complaint to our Customer Service department<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can be done via&nbsp;<strong>email, regular mail, or telephone<\/strong>. Our Customer Service team will review your complaint and try to resolve it to everyone\u2019s satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Our contact details:<\/strong><br>ProeverijAgenda<br>Luxemburglaan 387<br>1966MD Heemskerk<br>Phone: +31 251 442055<br>Email:&nbsp;<a>info@proeverijagenda.nl<\/a><\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">Once we receive your complaint, you will receive a&nbsp;<strong>confirmation of receipt<\/strong>. We will respond to your complaint&nbsp;<strong>within 14 days<\/strong>. If handling your complaint requires more time, we will inform you accordingly.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column53265_254e6b-9a > .kt-inside-inner-col,.kadence-column53265_254e6b-9a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_254e6b-9a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_254e6b-9a > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_254e6b-9a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_254e6b-9a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_254e6b-9a{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_254e6b-9a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_254e6b-9a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_254e6b-9a inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id53265_98f901-f0{margin-bottom:0px;}.kb-row-layout-id53265_98f901-f0 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_98f901-f0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_98f901-f0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:500px;margin-left:auto;margin-right:auto;padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id53265_98f901-f0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_98f901-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_98f901-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_98f901-f0 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column53265_b378f8-8c > .kt-inside-inner-col{padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kadence-column53265_b378f8-8c > .kt-inside-inner-col,.kadence-column53265_b378f8-8c > .kt-inside-inner-col:before{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kadence-column53265_b378f8-8c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_b378f8-8c > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_b378f8-8c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_b378f8-8c > .kt-inside-inner-col{background-color:var(--global-palette2, #2B6CB0);}.kadence-column53265_b378f8-8c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_b378f8-8c{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_b378f8-8c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_b378f8-8c > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_b378f8-8c inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19, .wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19[data-kb-block=\"kb-adv-heading53265_3822d4-19\"]{font-style:normal;color:var(--global-palette3, #1A202C);}.wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19[data-kb-block=\"kb-adv-heading53265_3822d4-19\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_3822d4-19[data-kb-block=\"kb-adv-heading53265_3822d4-19\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h5 class=\"kt-adv-heading53265_3822d4-19 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading53265_3822d4-19\">Your question not listed?<\/h5>\n\n\n<style>.kadence-form-53265_337797-47 .kb-form .kadence-blocks-form-field .kb-text-style-field, .kadence-form-53265_337797-47 .kb-form .kadence-blocks-form-field .kb-select-style-field{color:var(--global-palette9, #ffffff);border-radius:0px;border-width:0px 0px 2px 0px;background:rgba(0, 0, 0, 0);border-color:rgba(242, 245, 241, 0.39);}.kadence-form-53265_337797-47 .kb-form .kadence-blocks-form-field > label{color:var(--global-palette9, #ffffff);}.kadence-form-53265_337797-47 .kb-form .kadence-blocks-form-field .kb-forms-submit{border-radius:50px;background:var(--global-palette3, #1A202C);}.kb-form input.kadence-blocks-field.verify{opacity:0.0;position:absolute;top:0.0;left:0.0;width:0.0;height:0.0;z-index:-1;}<\/style>\n<div class=\"wp-block-kadence-form kadence-form-53265_337797-47 kb-form-wrap\"><form class=\"kb-form\" action=\"\" method=\"post\"><div class=\"kadence-blocks-form-field kb-field-desk-width-100 kb-input-size-standard\"><label for=\"kb_field_53265_337797-47_0\">Name<\/label><input name=\"kb_field_0\" id=\"kb_field_53265_337797-47_0\" data-label=\"Name\" type=\"text\" placeholder=\"\" value=\"\" data-type=\"text\" class=\"kb-field kb-text-style-field kb-text-field kb-field-0\"\/><\/div><div class=\"kadence-blocks-form-field kb-form-field-1 kb-field-desk-width-100 kb-input-size-standard\"><label for=\"kb_field_53265_337797-47_1\">Email Address<span class=\"required\">*<\/span><\/label><input name=\"kb_field_1\" id=\"kb_field_53265_337797-47_1\" data-label=\"Email Address\" type=\"email\" placeholder=\"\" value=\"\" data-type=\"email\" class=\"kb-field kb-text-style-field kb-email-field kb-field-1\" data-required=\"yes\"\/><\/div><div class=\"kadence-blocks-form-field kb-form-field-2 kb-field-desk-width-100 kb-input-size-standard\"><label for=\"kb_field_53265_337797-47_2\">Massage<span class=\"required\">*<\/span><\/label><textarea name=\"kb_field_2\" id=\"kb_field_53265_337797-47_2\" data-label=\"Massage\" type=\"textarea\" placeholder=\"\" data-type=\"textarea\" class=\"kb-field kb-text-style-field kb-textarea-field kb-field-2\" rows=\"4\" data-required=\"yes\"><\/textarea><\/div><input type=\"hidden\" name=\"_kb_form_id\" value=\"53265_337797-47\"\/><input type=\"hidden\" name=\"_kb_form_post_id\" value=\"53265\"\/><input type=\"hidden\" name=\"action\" value=\"kb_process_ajax_submit\"\/><label class=\"kadence-verify-label\">Email<input class=\"kadence-blocks-field verify\" type=\"text\" name=\"_kb_verify_email\" autocomplete=\"new-password\" aria-hidden=\"true\" placeholder=\"Email\" tabindex=\"-1\" data-1p-ignore=\"true\" data-lpignore=\"true\" \/><\/label><div class=\"kadence-blocks-form-field kb-submit-field kb-field-desk-width-100\"><button class=\"kb-forms-submit button kb-button-size-standard kb-button-width-full\">Versturen<\/button><\/div><\/form><\/div>\n<noscript><div class=\"kadence-blocks-form-message kadence-blocks-form-warning\">Schakel JavaScript in je browser in om dit formulier in te dienen<\/div><style>.kadence-form-53265_337797-47 .kadence-blocks-form-field.kb-submit-field { display: none; }<\/style><\/noscript><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id53265_cfa8cc-53 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_cfa8cc-53 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_cfa8cc-53 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;padding-top:80px;padding-bottom:80px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id53265_cfa8cc-53{background-color:var(--global-palette1, #3182CE);}.kb-row-layout-id53265_cfa8cc-53 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_cfa8cc-53 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_cfa8cc-53 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_cfa8cc-53 alignnone has-theme-palette1-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column53265_6b0639-b8 > .kt-inside-inner-col,.kadence-column53265_6b0639-b8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_6b0639-b8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_6b0639-b8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_6b0639-b8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_6b0639-b8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_6b0639-b8{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_6b0639-b8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_6b0639-b8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_6b0639-b8 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa, .wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa[data-kb-block=\"kb-adv-heading53265_53a227-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa[data-kb-block=\"kb-adv-heading53265_53a227-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading53265_53a227-aa[data-kb-block=\"kb-adv-heading53265_53a227-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading53265_53a227-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading53265_53a227-aa\"><strong>Terms and Conditions of ProeverijAgenda<\/strong><\/h2>\n\n\n<style>.kb-row-layout-id53265_9bba99-85 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_9bba99-85 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_9bba99-85 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id53265_9bba99-85 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_9bba99-85 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_9bba99-85 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_9bba99-85 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column53265_eb0062-97 > .kt-inside-inner-col,.kadence-column53265_eb0062-97 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_eb0062-97 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_eb0062-97 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_eb0062-97 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_eb0062-97 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_eb0062-97{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_eb0062-97 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_eb0062-97 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_eb0062-97 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-image53265_2754ca-8c .kb-image-has-overlay:after{opacity:0.3;}.kb-image53265_2754ca-8c img.kb-img, .kb-image53265_2754ca-8c .kb-img img{background-color:var(--global-palette9, #ffffff);}<\/style>\n<figure class=\"wp-block-kadence-image kb-image53265_2754ca-8c\"><img data-recalc-dims=\"1\" decoding=\"async\" width=\"1200\" height=\"1002\" src=\"https:\/\/i0.wp.com\/proeverijagenda.nl\/2026\/wp-content\/uploads\/2025\/04\/glazen-donkerrood.png?resize=1200%2C1002&#038;ssl=1\" alt=\"FAQ Help Center\" class=\"kb-img wp-image-48745\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column53265_afab10-1b > .kt-inside-inner-col,.kadence-column53265_afab10-1b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_afab10-1b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_afab10-1b > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_afab10-1b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_afab10-1b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_afab10-1b{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_afab10-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_afab10-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_afab10-1b inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id53265_88c75b-69 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id53265_88c75b-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(242,242,242,0);font-size:18px;line-height:24px;font-family:'Playfair Display';font-weight:600;color:var(--global-palette3, #1A202C);padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(242,242,242,0);}.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69 .kt-blocks-accordion-header:focus-visible{color:var(--global-palette1, #3182CE);background:rgba(238,238,238,0);border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:rgba(238,238,238,0);}.kt-accordion-id53265_88c75b-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette3, #1A202C);background:rgba(68,68,68,0);border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id53265_88c75b-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(68,68,68,0);}@media all and (max-width: 1024px){.kt-accordion-id53265_88c75b-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id53265_88c75b-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id53265_88c75b-69 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id53265_88c75b-69 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:0px;}.kt-accordion-id53265_88c75b-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id53265_88c75b-69 .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}.kt-accordion-id53265_88c75b-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id53265_88c75b-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette7, #EDF2F7);border-top-style:solid;border-right-color:var(--global-palette7, #EDF2F7);border-right-style:solid;border-bottom:1px solid var(--global-palette7, #EDF2F7);border-left-color:var(--global-palette7, #EDF2F7);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id53265_88c75b-69 kt-accordion-has-14-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-left\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane53265_946d43-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><a>AVG<\/a><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\"><strong>ProeverijAgenda will only share your information with the organizer of a tasting if necessary, for example, for a guest list.<\/strong><\/p>\n\n\n\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\">We&nbsp;<strong>will not provide your information to third parties<\/strong>&nbsp;and will&nbsp;<strong>only retain it as long as needed<\/strong>&nbsp;for organizing the tasting.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane53265_4882d1-0e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Disclaimer &amp; Copyright<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">ProeverijAgenda has taken the&nbsp;<strong>utmost care<\/strong>&nbsp;in compiling this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, we&nbsp;<strong>exclude all liability<\/strong>&nbsp;for any consequences resulting from actions based on information from this website, including inaccuracies, incompleteness, or ambiguities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All prices listed are&nbsp;<strong>indicative only<\/strong>, including VAT, and&nbsp;<strong>excluding shipping costs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Copyright:<\/strong>&nbsp;The content of this website may&nbsp;<strong>not be reproduced, stored in an automated database, or published<\/strong>without the prior written consent of ProeverijAgenda.<br>This applies in any form, electronically or mechanically, including photocopies, recordings, or any other means,&nbsp;<strong>except for downloading, viewing, or printing for personal, non-commercial use<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may register with ProeverijAgenda if your&nbsp;<strong>product is related to food &amp; beverages<\/strong>. For the sale of alcoholic beverages, the&nbsp;<strong>legal minimum age of 18<\/strong>&nbsp;must be observed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ProeverijAgenda&nbsp;<strong>reserves the right not to list tastings<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All prices include&nbsp;<strong>21% VAT<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canceled tastings must be reported&nbsp;<strong>at least 48 hours in advance via email<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No rights can be derived from visitor numbers at tastings, events, or courses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ProeverijAgenda&nbsp;<strong>is not responsible for incorrectly placed information, typographical errors, or incorrect prices<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When listing your tastings, ProeverijAgenda will&nbsp;<strong>inform you<\/strong>&nbsp;for both your and our verification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The advertiser is&nbsp;<strong>solely responsible for payments<\/strong>&nbsp;for tastings and entry fees. ProeverijAgenda&nbsp;<strong>takes no responsibility<\/strong>for these.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ProeverijAgenda&nbsp;<strong>is not liable<\/strong>&nbsp;for any unwanted consequences resulting from attending tastings or any other activities announced on its website.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane53265_bfb04d-41\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Privacy &amp; policy<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\">ProeverijAgenda respects the&nbsp;<strong>privacy of all users<\/strong>&nbsp;of its website and ensures that the&nbsp;<strong>personal information you provide is treated confidentially<\/strong>.<br>We use your data to make your listing and\/or advertisement as quick and easy as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use of Your Data<\/strong><br>Your personal data will only be used for other purposes&nbsp;<strong>with your consent<\/strong>. ProeverijAgenda&nbsp;<strong>will not sell your personal data<\/strong>&nbsp;and will only share it with third parties&nbsp;<strong>involved in executing your advertisement or listing<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use the collected data to provide our customers with the following services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email communications:<\/strong>&nbsp;We use your email address to inform you about website developments, special offers, and promotions. You can unsubscribe at any time via our website.<\/li>\n\n\n\n<li><strong>Order management:<\/strong>&nbsp;If you place an order with ProeverijAgenda, we may store your information in a database. You can create a username and password to avoid entering your name, address, phone number, email, delivery, and payment details for each new order.<\/li>\n\n\n\n<li><strong>Website improvement:<\/strong>&nbsp;Data on site usage and feedback from visitors help us&nbsp;<strong>develop and improve the site<\/strong>.<\/li>\n\n\n\n<li><strong>Promotions and contests:<\/strong>&nbsp;If you participate in a promotion or contest, we may request your name, address, and email to execute the promotion, announce winners, and measure the response to marketing campaigns.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cookies<\/strong><br>Cookies are small pieces of information stored by your browser on your computer.<br>ProeverijAgenda uses cookies to&nbsp;<strong>recognize you on your next visit<\/strong>. Cookies allow us to&nbsp;<strong>collect information about the use of our services<\/strong>&nbsp;and improve them according to our visitors\u2019 preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our cookies&nbsp;<strong>do not provide personally identifiable information<\/strong>. You can set your browser to&nbsp;<strong>block cookies<\/strong>&nbsp;while visiting ProeverijAgenda.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color wp-block-paragraph\"><strong>Questions and Comments<\/strong><br>If you have any questions about the privacy policy of ProeverijAgenda.nl, you can&nbsp;<strong>contact us<\/strong>.<br>Our helpdesk can assist you if you need information about your data or wish to update it.<br>If changes to our privacy policy are necessary, the most recent information will&nbsp;<strong>always be available on this page<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane53265_b11f42-e5\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Terms and Conditions<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<h1 class=\"wp-block-heading\"><strong>Terms and Conditions \u2013 ProeverijAgenda<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions of Stichting Webshop Keurmerk have been established in consultation with the Dutch Consumers\u2019 Association within the framework of the Coordination Group Self-Regulation (CZ) of the Social and Economic Council and have been in effect since&nbsp;<strong>June 1, 2014<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They apply to all members of Stichting Webshop Keurmerk, except for financial services subject to supervision by the Dutch Authority for Financial Markets.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Table of Contents<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Definitions<\/li>\n\n\n\n<li>Identity of the Entrepreneur<\/li>\n\n\n\n<li>Applicability<\/li>\n\n\n\n<li>The Offer<\/li>\n\n\n\n<li>The Agreement<\/li>\n\n\n\n<li>Right of Withdrawal<\/li>\n\n\n\n<li>Obligations of the Consumer During the Reflection Period<\/li>\n\n\n\n<li>Exercising the Right of Withdrawal and Related Costs<\/li>\n\n\n\n<li>Obligations of the Entrepreneur in Case of Withdrawal<\/li>\n\n\n\n<li>Exclusion of Right of Withdrawal<\/li>\n\n\n\n<li>Pricing<\/li>\n\n\n\n<li>Performance and Additional Guarantees<\/li>\n\n\n\n<li>Delivery and Execution<\/li>\n\n\n\n<li>Long-Term Transactions: Duration, Termination, and Renewal<\/li>\n\n\n\n<li>Payment<\/li>\n\n\n\n<li>Complaints Procedure<\/li>\n\n\n\n<li>Disputes<\/li>\n\n\n\n<li>Industry Guarantee<\/li>\n\n\n\n<li>Additional or Deviating Provisions<\/li>\n\n\n\n<li>Changes to Terms and Conditions<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Definitions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Additional Agreement:<\/strong>&nbsp;An agreement where the consumer acquires products, digital content, or services related to a distance contract.<\/li>\n\n\n\n<li><strong>Reflection Period:<\/strong>&nbsp;The period during which the consumer can exercise the right of withdrawal.<\/li>\n\n\n\n<li><strong>Consumer:<\/strong>&nbsp;A natural person not acting for business, trade, or professional purposes.<\/li>\n\n\n\n<li><strong>Day:<\/strong>&nbsp;Calendar day.<\/li>\n\n\n\n<li><strong>Digital Content:<\/strong>&nbsp;Data produced and delivered digitally.<\/li>\n\n\n\n<li><strong>Distance Contract:<\/strong>&nbsp;An agreement concluded within a system for distance sales.<\/li>\n\n\n\n<li><strong>Entrepreneur:<\/strong>&nbsp;The natural or legal person offering products, digital content, or services to consumers online.<\/li>\n\n\n\n<li><strong>Right of Withdrawal:<\/strong>&nbsp;The consumer&#8217;s ability to withdraw from a distance contract within the reflection period.<\/li>\n\n\n\n<li><strong>Model Withdrawal Form:<\/strong>&nbsp;The European model form included in Appendix I of these terms.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Identity of the Entrepreneur<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ProeverijAgenda<\/strong><br>Luxemburglaan 387, 1966 MD Heemskerk, Netherlands<br>Phone: +31 251 442055 | Mobile: +31 6 47435661<br>Email:&nbsp;<a>info@proeverijagenda.nl<\/a><br>Chamber of Commerce (KvK): 34262826<br>VAT Number: NL002120869.B09<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Applicability<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions apply to every offer and agreement between the entrepreneur and the consumer. The consumer must have access to these terms&nbsp;<strong>before concluding the agreement<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If electronic communication is used, the terms can be provided digitally, ensuring they can be&nbsp;<strong>stored by the consumer on a durable medium<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. The Offer<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The offer contains an accurate description of the products, services, or digital content. Images used reflect the products truthfully. Obvious errors or mistakes do not bind the entrepreneur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. The Agreement<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The agreement is concluded&nbsp;<strong>upon acceptance of the offer<\/strong>&nbsp;and payment by the consumer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For electronic agreements, the entrepreneur confirms receipt immediately via email. Secure technical measures are taken for data transmission and payment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Right of Withdrawal<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Products:<\/strong>&nbsp;Consumers have at least&nbsp;<strong>14 days<\/strong>&nbsp;to withdraw without giving reasons.<\/li>\n\n\n\n<li><strong>Services and Digital Content:<\/strong>&nbsp;If not delivered on a tangible medium, the reflection period also applies for&nbsp;<strong>14 days<\/strong>&nbsp;after conclusion.<\/li>\n\n\n\n<li>If legally required information on withdrawal is not provided, the period is&nbsp;<strong>extended to 12 months<\/strong>, plus 14 days after providing the information.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Obligations During Reflection Period<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consumers must handle products carefully and may only inspect them as in a physical store. Consumers are liable for value reduction&nbsp;<strong>only if caused by handling beyond what is necessary<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Exercising the Right of Withdrawal<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify the entrepreneur within the reflection period using the&nbsp;<strong>model withdrawal form<\/strong>.<\/li>\n\n\n\n<li>Return the product within 14 days, with accessories, in original packaging where reasonably possible.<\/li>\n\n\n\n<li>Consumers bear the direct cost of returning the product unless otherwise stated by the entrepreneur.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Obligations of the Entrepreneur on Withdrawal<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund payments including delivery costs within 14 days, using the&nbsp;<strong>same payment method<\/strong>&nbsp;unless agreed otherwise.<\/li>\n\n\n\n<li>Refund may be postponed until the product is received or proof of return is provided.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Exclusion of Right of Withdrawal<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Certain products and services are&nbsp;<strong>excluded from withdrawal<\/strong>, e.g.,:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made products<\/li>\n\n\n\n<li>Perishable goods<\/li>\n\n\n\n<li>Sealed products for health\/hygiene once opened<\/li>\n\n\n\n<li>Services already fully performed with consumer consent<\/li>\n\n\n\n<li>Digital content not on a tangible medium, with prior consumer consent<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Pricing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices are&nbsp;<strong>inclusive of 21% VAT<\/strong>&nbsp;unless stated otherwise. Price changes due to VAT or statutory regulations may occur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Performance and Additional Guarantees<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Products\/services meet the agreement, reasonable usability standards, and applicable legal requirements. Additional guarantees&nbsp;<strong>do not limit statutory consumer rights<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Delivery and Execution<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery takes place at the consumer\u2019s stated address.<\/li>\n\n\n\n<li>Products are delivered within&nbsp;<strong>30 days<\/strong>&nbsp;unless otherwise agreed.<\/li>\n\n\n\n<li>Risk transfers to the consumer upon delivery, unless explicitly agreed otherwise.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>14. Long-Term Transactions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consumers may terminate indefinite agreements with&nbsp;<strong>one month notice<\/strong>.<\/li>\n\n\n\n<li>Limited-duration agreements cannot be silently renewed for longer than agreed.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>15. Payment<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment due&nbsp;<strong>within 14 days<\/strong>&nbsp;of order or end of reflection period.<\/li>\n\n\n\n<li>Advance payment is limited to&nbsp;<strong>50%<\/strong>&nbsp;unless otherwise agreed.<\/li>\n\n\n\n<li>Late payment incurs statutory interest and collection costs.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>16. Complaints Procedure<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complaints must be submitted&nbsp;<strong>clearly and in full<\/strong>&nbsp;within a reasonable time.<\/li>\n\n\n\n<li>Complaints acknowledged&nbsp;<strong>within 14 days<\/strong>; a more detailed response follows as soon as possible.<\/li>\n\n\n\n<li>Complaints can also be submitted via&nbsp;<strong>Stichting Webshop Keurmerk<\/strong>(<a href=\"http:\/\/keurmerk.info\/Home\/MisbruikOfKlacht\" rel=\"noopener\">http:\/\/keurmerk.info\/Home\/MisbruikOfKlacht<\/a>).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>17. Disputes<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dutch law applies.<\/li>\n\n\n\n<li>Disputes can be submitted to the&nbsp;<strong>Webshop Disputes Committee<\/strong>.<\/li>\n\n\n\n<li>Disputes must first be reported to the entrepreneur.<\/li>\n\n\n\n<li>Committee decisions are&nbsp;<strong>binding<\/strong>; max coverage \u20ac10,000 per case.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>18. Industry Guarantee<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Stichting Webshop Keurmerk guarantees compliance with binding advice from the Disputes Committee. Amounts exceeding \u20ac10,000 are handled via transfer to Stichting Webshop Keurmerk.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>19. Additional or Deviating Provisions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Any additional or deviating provisions&nbsp;<strong>must not be to the detriment of the consumer<\/strong>&nbsp;and must be in writing or stored in a durable medium.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>20. Changes to Terms and Conditions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Changes to these terms are made&nbsp;<strong>in consultation with the Dutch Consumers\u2019 Association<\/strong>.<br>Most favorable provisions for consumers remain in effect during ongoing offers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Right of Withdrawal &amp; Event-Specific Terms<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For&nbsp;<strong>event cancellations or withdrawal<\/strong>, ProeverijAgenda applies the&nbsp;<strong>organizer\u2019s conditions<\/strong>.<\/li>\n\n\n\n<li>See&nbsp;<strong>Article 10, point 5<\/strong>&nbsp;of the Terms.<\/li>\n\n\n\n<li>It is recommended to&nbsp;<strong>contact ProeverijAgenda<\/strong>&nbsp;to discuss with the organizer.<\/li>\n\n\n\n<li>For online goods sold, statutory regulations apply as described in the Terms.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Download the Model Withdrawal Form [here]<\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id53265_43951e-87 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id53265_43951e-87 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id53265_43951e-87 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id53265_43951e-87 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id53265_43951e-87 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id53265_43951e-87 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id53265_43951e-87 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col,.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column53265_3e5a08-a7{position:relative;}@media all and (max-width: 1024px){.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column53265_3e5a08-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column53265_3e5a08-a7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns53265_1289e8-9b{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns53265_1289e8-9b .kt-button{font-weight:normal;font-style:normal;}.kt-btns53265_1289e8-9b .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns53265_1289e8-9b .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns53265_1289e8-9b\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn53265_8f872d-ca.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn53265_8f872d-ca kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/proeverijagenda.nl\/2026\/en\/\"><span class=\"kt-btn-inner-text\">Home<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ FAQ Help Center We have listed the most common questions here for you, as well as our General Terms and Conditions.. Your Questions Answered We\u2019ve compiled the most FAQ about\u00a0ProeverijAgenda.Don\u2019t see your question out FAC Help Center or want to know more?\u00a0Get in touch!\u00a0You can contact us via the contact form. Your question not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kb_optimizer_status":2,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-53265","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":53265,"nl":30},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/proeverijagenda.nl\/2026\/author\/admin\/"},"comment_info":0,"jetpack_sharing_enabled":true,"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/pages\/53265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/comments?post=53265"}],"version-history":[{"count":2,"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/pages\/53265\/revisions"}],"predecessor-version":[{"id":59574,"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/pages\/53265\/revisions\/59574"}],"wp:attachment":[{"href":"https:\/\/proeverijagenda.nl\/2026\/wp-json\/wp\/v2\/media?parent=53265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}